Claims Customer Service Representative - Workers' Compensation
Neenah, WI Neenah, WI Full-time Full-time Estimated:
$34.
3K - $43.
5K a year Estimated:
$34.
3K - $43.
5K a year 6 days ago 6 days ago 6 days ago Core duties of this position include setting up claim files, verifying coverage, processing claim checks, and answering general claims questions in a team environment.
Responsibilities:
Set up claim files and verify coverage Process claim checks Answer general claims questions or forward calls to the appropriate contact Process incoming and outgoing mail Maintain the paperless filing system Provide superior customer service for all internal and external customers Review and analyze payment of medical charges Manage bill review process Handle escheats and bulk billing payments Process and ensure compliance with Medicare SCHIP reporting Provide backup assistance as necessary
Qualifications:
ESSENTIAL:
High school diploma or GED Great keyboard/PC skills Excellent attention to detail skills Superior verbal communication skills Excellent problem-solving skills Great organization and prioritization skills Must have an A
team attitude Ability to work flexible shift PREFERRED:
Medical claims experience and/or medical records terminology knowledge Associate's or college degree Previous customer service experience Proficient in Spanish, written and verbal.
Estimated Salary: $20 to $28 per hour based on qualifications.
$34.
3K - $43.
5K a year Estimated:
$34.
3K - $43.
5K a year 6 days ago 6 days ago 6 days ago Core duties of this position include setting up claim files, verifying coverage, processing claim checks, and answering general claims questions in a team environment.
Responsibilities:
Set up claim files and verify coverage Process claim checks Answer general claims questions or forward calls to the appropriate contact Process incoming and outgoing mail Maintain the paperless filing system Provide superior customer service for all internal and external customers Review and analyze payment of medical charges Manage bill review process Handle escheats and bulk billing payments Process and ensure compliance with Medicare SCHIP reporting Provide backup assistance as necessary
Qualifications:
ESSENTIAL:
High school diploma or GED Great keyboard/PC skills Excellent attention to detail skills Superior verbal communication skills Excellent problem-solving skills Great organization and prioritization skills Must have an A
team attitude Ability to work flexible shift PREFERRED:
Medical claims experience and/or medical records terminology knowledge Associate's or college degree Previous customer service experience Proficient in Spanish, written and verbal.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
